CONTACT DETAILS
The JB Hi-Fi Online website is operated and run independently from stores.

 

WEBSITE ENQUIRIES
For further enquiries regarding this website or online orders, please use the information provided in our Help Centre below. Alternatively, you can contact us on either: orders@jbhifionline.com.au or phone 1300 665 425 and leave a detailed message with your order number and we will respond ASAP.

 

IN-STORE ENQUIRIES
If your enquiry relates to in-store information or purchases, click here to view a list of our stores for contact details.

 

Please note: JB Hi-Fi Stores will not be able to assist your with website or online enquiries.

ORDERING
Information for first time customers
Adding items to your cart
Pre-orders
Removing items from your cart
Updating order quantities in your cart
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GIFT VOUCHERS
General Information
Buying gift vouchers
Activating gift vouchers
Redeeming gift vouchers
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SEARCHING
Getting started with searches
Searching "All"
Music searches
DVD search
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SHIPPING
General information
Shipping Charges
Backorders
Splitting Orders
International orders and shipping rates
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WISH LIST
General information
View your Wish List
Adding items
Removing items
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