Music Games DVDs at JB HIFI Australia - always cheapest prices

JB HI-FI ONLINE CONTACT INFORMATION

WHERE IS MY ORDER?

Currently most in-stock orders are received within 5 business days. If you have an enquiry regarding a delayed or missing order outside this timeframe you can now have your nearest store attend to your issue quickly.

Go to our CONTACT FORM and select the "Where is my online order?" option. Complete the action form and your nominated store will respond.

Your nearest store is able to ensure that any delayed goods or missing orders can be addressed accordingly by even providing for instore pickup or emergency despatch from store. Your nearest store can also deal with any delivery errors and organise refunds and exchanges just like with any normal store purchase from any JB Hi-Fi store.

GENERAL ENQUIRIES

In order for us to allocate and prioritise any other enquiries we recommend that you also go to our CONTACT FORM and select the appropriate query or feedback option.

CANCELLING ORDERS

If your order is yet to ship, in most cases we can cancel it for you. Please click HERE to request a cancellation and don't forget to include your order number.

CHANGES OF ADDRESS

Delivery addresses can not be altered once your order has been submitted. Please cancel your order (above) and wait for your cancellation confirmation. Afterwards you can create a new order with the correct address details.

PICK-UP IN-STORE ENQUIRIES

Please click HERE for full details of our new "Pick-up In-Store" collection service.

JB HI-FI STORE ENQUIRIES

If your enquiry relates to in-store information or purchases, click here to view a list of our stores for contact details.

JB HI-FI GIFT CARDS

JB Gift Cards can be redeemed online or in-store and are available to order HERE!

 

ORDERING
Information for first time customers
Adding items to your cart
Pre-orders
Removing items from your cart
Updating order quantities in your cart
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GIFT CARDS
General Information
Buying gift cards
Redeeming gift cards online
Redeeming gift cards in-store
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SEARCHING
Getting started with searches
Searching "All"
Music searches
DVD search
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